Privacy Policy

Responsible for the treatment

The data controller is ASTRA YACHTING SERVICES SL, CALLE SAN TELMO, 2, ES-07800 IBIZA.

Privacy Principles

ASTRA YACHTING SERVICES SL is committed to working with you continuously to guarantee privacy in the treatment of your personal data, and to offer you at all times the most complete and clear information that we can. We encourage you to read this section carefully before providing us with your personal data.
If you are under fourteen years of age, please do not provide us with your data without your parents' consent.
In this section we inform you about how we handle the data of people who have a relationship with our organisation. Starting with our principles:
- We do not ask for personal information, unless it is necessary to provide you with the services you require.
- We never share personal information with anyone, except to comply with the law, or with your express permission.
- We will never use your personal information for purposes other than those stated in this privacy policy.
- Your data will always be treated with a level of protection that complies with data protection legislation and will not be subject to automated decisions.

We have drafted this privacy policy taking into account the requirements of current data protection legislation:
- Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR).
- Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD).
- Royal Decree 1720/2007, of 21 December (RLOPD).

This privacy policy is dated 25 May 2018.
On the occasion of the modification of processing criteria, in order to make it easier to understand or to adapt it to current legislation, we may modify this privacy policy. We will update the date of the same, so that you can check its validity.

Processing that we carry out

PROCESSING OF CONTACTS
Purpose: To deal with your requests, requests or queries received from the web, by e-mail or telephone. To respond to your request and follow up on it.
Legitimation: Consent of the interested party.
Recipients: No data will be passed on to third parties.
Retention period: We will keep your data for the time necessary to comply with the purpose for which it was collected and to determine any possible liabilities that may arise from this purpose and the processing of the data.

PROCESSING OF CUSTOMERS
Purpose: To manage customer relations, invoicing and collection. Sending offers of products/services similar or complementary to those you have purchased from us.
Legitimation: Contractual relationship and legitimate interest.
Recipients: Your data will be communicated to the competent public administrations in the cases provided for in current legislation, and for the purposes established by said legislation. We will only communicate them to third parties if they are essential for the provision of the service.
Retention period: We will keep your data for an indefinite period of time once the period required by law has expired, or until you request the cancellation of the data.

MARKETING PROCESSING
Purpose: To provide you with information about products and services that we believe may be of interest to you. In each commercial communication you will have the opportunity to oppose this treatment by unsubscribing.
Legitimation: Consent of the interested party.
Recipients: No data will be passed on to third parties.
Retention period: We will keep your data for an indefinite period. We will cancel them if you request it, or if after a certain number of e-mails, you do not take any action.

HR PROCESSING
Purpose: To evaluate the curriculum vitae that you provide us with in order to consider you in the personnel selection processes that we may carry out.
Legitimation: Consent of the interested party.
Recipients: No data will be passed on to third parties.
Retention period: We will keep your data for a period not exceeding 5 years. 

VIDEO SURVEILLANCE TREATMENT
Purpose: Video surveillance of the facilities and labour control.
Legitimation: Legitimate interest of the data controller.
Recipients: The images may be communicated to the Security Forces and Bodies, Judicial Bodies and the Public Prosecutor's Office.
Retention period: We will keep your data for a period not exceeding 1 month.

Your rights

You have the right to ask us for a copy of your personal data, to rectify inaccurate data or complete them if they are incomplete, or delete them if they are no longer necessary for the purposes for which they were collected.

You also have the right to limit the processing of your personal data and to obtain your personal data in a structured and readable format.

You can object to the processing of your personal data in certain circumstances (in particular, where we do not need to process it in order to comply with a contractual or other legal requirement, or where the purpose of the processing is direct marketing).

Where you have given us your consent, you may withdraw your consent at any time. We will then stop processing your data or, as the case may be, we will stop processing it for that particular purpose. If you decide to withdraw your consent, this will not affect any processing that has taken place while your consent was in place.

These rights may be limited, for example, if in order to comply with your request we need to disclose information about another person, or if you ask us to delete certain records that we are required to keep by law or for a legitimate interest, such as for the exercise of a defence to a claim. Or even in cases where the right to freedom of expression and information must prevail.

You can contact us by any of the means indicated in the Data Controller section of this privacy policy, providing a copy of a document that proves your identity (usually your National Identity Card).

Another of your rights is the right not to be subject to a decision based solely on automated processing, including profiling that produces legal effects or affects you.

In the event of any breach of your rights, for example, if we do not comply with your request, you have the right to lodge a complaint with the data protection supervisory authority. This may be the one in your country (if you live outside Spain) or the Spanish Data Protection Agency (if you live in Spain).

Further information

Processing of your data outside the European Economic Area.
We may use the services of the following providers outside the European Economic Area for the processing indicated, but which are covered by the Privacy Shield agreement, approved by the data protection authorities of the European Union.

GOOGLE: Cloud services and email. More information: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

MICROSOFT: Cloud services, communication via Skype and email.
More information: https://www.privacyshield.gov/participant?id=a2zt0000000KzNaAAK

AMAZON: Cloud services. More information: https://www.privacyshield.gov/participant?id=a2zt0000000TOWQAA4

DROPBOX: Cloud storage, synchronisation and file sharing. Find out more: https://www.privacyshield.gov/participant?id=a2zt0000000GnCLAA0

MAILCHIMP: Management of e-mailing. For further information, please contact us: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG

WHATSAPP: Instant messaging and file sending service. More information: https://www.privacyshield.gov/participant?id=a2zt0000000TSnwAAG

Links to third party websites.
Our website may, from time to time, contain links to other websites. It is your responsibility to ensure that you read the data protection policy and legal terms and conditions that apply to each site.

Third party data.
If you provide us with third party data, you are responsible for informing them in advance in accordance with Article 14 of the GDPR.